I bought a refrigerator at a well known appliance chain store at the end of June. Turned out it didn’t have a drip pan to catch the defrost water! It took them until the beginning of August to notify me that the part wouldn’t be available until October! Meanwhile it was flooding my floor each day. I tried ordering one myself from a big supplier, but it was back ordered & never arrived. I finally got the store to replace it with a different refrigerator, but it won’t arrive until the first week o... moreI bought a refrigerator at a well known appliance chain store at the end of June. Turned out it didn’t have a drip pan to catch the defrost water! It took them until the beginning of August to notify me that the part wouldn’t be available until October! Meanwhile it was flooding my floor each day. I tried ordering one myself from a big supplier, but it was back ordered & never arrived. I finally got the store to replace it with a different refrigerator, but it won’t arrive until the first week of September (I pray)!